Intilop Corporation offers a rich and comprehensive portfolio of VoIP-related
services. The industry veterans have more than 100 years of collective experience
in developing, integrating software in this area.
Our services include development of custom VoIP hardware and software systems
as well as integration of third-party products to deliver a complete solution.
Enterprise
Communications Solutions
Intilop offers custom communications solutions to enterprises. These include
Contact/Call Center Enterprise Systems including
Automatic Call Distribution
Interactive Voice Response
Call Recording
Call progress monitoring, quality monitoring.
Agent Performance Analysis and Reporting
Predictive/Progressive Dialing
Integrated Communications/Multi-media Communications Solutions including
Voice, data and video applications
Custom chat applications
Presence based applications
Integrated router and PBX
Shared whiteboards
Custom telephony/VoIP applications that provide value added functionality
on top of a basic call processing infrastructure
Operations Support Systems for comprehensive management of operations related
to service fulfillment, service assurance and billing. These include Intilop
developed OSS Suite integrated with third party best-of-breed systems
Intilop solutions are based on the integration and customization of open-source
platforms, third-party commercial products and custom development. Custom
development can range from high-level functionality at the application layer
based on J2EE or .NET technologies to low-level functionality at the kernel
level.
Custom hardware design at the board and chip level is offered based on Intilop’s
IP cores as well as third party cores.
Intilop can assist in vendor selection and evaluation of open source and custom
development alternatives.